Introduction
7uzbd takes your privacy extremely seriously. We believe that protecting your personal data is one of our core responsibilities. This Privacy Policy explains what information we collect, why we collect it, how it is stored, and what rights you have over your data.
Whether you are creating an account, playing games, making a deposit, or contacting support, 7uzbd follows international standards to keep your data safe at every step. Our Privacy Policy is aligned with the principles of GDPR and international data protection law.
By registering with 7uzbd, you agree to this Privacy Policy. If you do not agree, please do not use our platform. Any changes will be posted on this page, and we will notify you by email for significant updates.
Our commitment
7uzbd never sells your personal data to third parties. Your data is used solely for service improvement, security, and legal compliance.
How we protect your data
7uzbd's six core data protection principles
SSL encryption
All your data is protected with 256-bit SSL encryption, ensuring your information is transferred with banking-grade security.
Secure Servers
Your data is stored in high-security data centers with 24/7 monitoring and firewall protection.
Data Minimization
We only collect data that is necessary. We never gather excessive or unnecessary personal information.
Data Non-Sale Policy
7uzbd never sells or rents your personal data to third parties. Your privacy is our priority.
Identity Verification
Our strict KYC process ensures that only you can access your account.
Right to Erasure
You may request deletion of your personal data at any time. We will fulfill the request within the bounds of our legal obligations.
What data we collect
1. Information collected at registration
When you create an account with 7uzbd, we collect the following personal information: your full name, date of birth, home address, email address, and phone number. This data is used to verify your identity, confirm your legal age, and keep your account secure.
2. ID verification data (KYC)
To meet regulatory requirements, 7uzbd may collect a copy of your identity documents — such as a national ID, passport, or driving license. Verification is mandatory before your first withdrawal. All collected documents are stored in secure encrypted storage and accessible only to authorized personnel.
3. Financial information
During deposits and withdrawals, we collect your payment method details. However, full card numbers and account passwords are never stored on our servers — this information is processed directly through the payment provider's secure gateway. We only retain transaction records and partial payment method details.
4. Usage and activity data
When you use the 7uzbd platform, certain information is collected automatically: your IP address, browser type, device details, login time and date, gaming history, and bet records. This information is used to maintain platform security, prevent fraud, and improve your experience.
5. Cookies and tracking
7uzbd uses cookies and similar technologies to maintain your session, save your preferences, and analyze platform performance. You can manage cookies through your browser settings, though disabling them may affect the functionality of certain features.
Important Information
We never collect sensitive information such as your religious beliefs, political opinions, ethnicity, or health data.
How we use your data
7uzbd uses the information it collects for the following purposes:
- Account management: To create, manage, and secure your account
- Identity Verification: To verify age and comply with KYC/AML regulations
- Transaction Processing: To process deposits, withdrawals, and bonus payments
- Customer Service: To respond to your questions, complaints, and support requests
- Fraud Prevention: To detect and prevent suspicious activity
- Platform Development: To improve user experience and service quality
- Legal compliance: To meet regulatory requirements and submit required reports
- Marketing Communications: To send you promotional offers and updates with your consent
- Responsible Gaming: To analyze gaming behavior and offer assistance when needed
We use your data only for the specific purposes outlined here. If we ever need to use it for another purpose, we will obtain your consent or update this Privacy Policy accordingly.
Data Sharing Policy
7uzbd never sells your personal data. However, in certain circumstances we may share information with trusted third parties:
| Third Parties | Purpose | Shared Information |
|---|---|---|
| Payment Providers | Processing Transactions | Name, payment details |
| Identity Verification Services | Completing KYC | ID documents, photos |
| Game Providers | Game Service Delivery | User ID, gaming data |
| Law enforcement agencies | Legal obligations | Legally mandated data |
| Audit & regulatory bodies | License Compliance | Transaction Records |
Third-Party Agreements
All third parties we work with have signed data protection agreements and are contractually obligated to uphold our privacy standards.
Data Retention Period
7uzbd retains your data for defined periods, which vary depending on the type of information and applicable legal requirements:
- Account information: For the duration of the account and 5 years after closure
- Financial transaction records: At least 7 years as required under AML regulations
- KYC documents: Up to 5 years after the end of the relationship
- Gaming History: 3 years after account closure
- Customer Support Records: 3 years after last contact
- Marketing Preferences: Until consent is withdrawn
Once the legal retention period expires, your data is securely deleted or anonymized. If you have any questions about data deletion, please contact our support team.
Your data rights
7uzbd respects your privacy policy rights
Right to Access
You can request to see what data we hold about you. We will provide it within 30 days of your request.
Right to Rectification
If any of your information is inaccurate or incomplete, you may request that it be corrected.
Right to Erasure
You may request deletion of your personal data unless we are required to retain it by law.
Right to Restrict Processing
In certain circumstances, you may request that processing of your data be restricted.
Right to Data Portability
You have the right to export your data in a standard, portable format.
Right to withdraw consent
You may withdraw your consent to marketing communications or optional data processing at any time.
Security Measures
7uzbd employs industry-leading technical and organizational measures to keep your personal information secure:
Technical Safeguards
- Data stored with 256-bit AES encryption
- Data transfer via TLS 1.3 protocol
- Multi-Layer Firewall System
- DDoS Attack Prevention Measures
- Real-Time Intrusion Detection System
- Regular Security Audits and Penetration Testing
Administrative Safeguards
- Employee access to data is limited to what is strictly necessary
- All staff have signed confidentiality agreements
- Regular Data Protection Training
- Emergency Response Plan for Data Breaches
In the Event of a Data Breach
In the event of a data breach that puts your rights at risk, we will notify the relevant regulatory authority within 72 hours and inform you as promptly as possible, in accordance with applicable law.
Cookies Policy
7uzbd uses several types of cookies. Details are provided below:
- Essential cookies: Required for the platform to function properly. Maintains login sessions, security tokens, and balance information. These cannot be disabled.
- Functional Cookies: Remembers your language preference, theme, and other personal settings to enhance your experience.
- Analytics Cookies: Helps us understand which pages are most visited and whether there are any issues with the site. This data is anonymized.
- Marketing Cookies: Used to show you relevant offers based on your interests. You can opt out of these at any time.
You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may prevent certain platform features from working correctly.
Minor's privacy
7uzbd is strictly prohibited for anyone under 18. We do not knowingly collect personal data from minors. Age verification is mandatory at registration, and KYC documents may be required to confirm your age.
If we become aware that a minor's data is present in our systems, we will immediately close the account and delete all associated information. If a parent or guardian believes their child has created an account on our platform, please contact us immediately at [email protected].
International data transfers
Because 7uzbd operates internationally, your data may be stored or processed on servers located in other countries. We ensure that any country to which your data is transferred maintains data protection standards equivalent to or stronger than those in your home country.
All international transfers are carried out in accordance with international data protection standards. All international service providers contracted with us are obligated to comply with our privacy policy standards.
Policy Changes
7uzbd may update this Privacy Policy from time to time. Depending on the nature of the changes, we will notify you as follows:
- Minor Changes: This page will be updated directly and the "Last Updated" date will change accordingly.
- Major Changes: Advance notice will be sent to your registered email address.
- Significant Changes: Your consent will be obtained via a pop-up notification at the time of login.
Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
Contact & Complaints
Contact us with any questions about this Privacy Policy, to exercise your data rights, or to raise any concerns:
- Email: [email protected]
- Live Chat: Available on the website 24/7
- Response time: General inquiries 24 hours, data requests 30 days
Our dedicated privacy team will process your request as quickly as possible. We offer support in both Bengali and English.
Our commitment
Your privacy matters more to us than business. 7uzbd is committed to protecting your data at all times.